A loss of a key must be reported to the landlord as soon as possible.
Main key
The key fob is personal and is programmed to give access to doors and mailboxes at the address. Access is set in a key system and is valid for 72 hours at a time. After 72 hours have passed, you will therefore have to update the key chip against the system, which is done on an online reader.
You will find online readers on all entrance doors at the address. Hold the token in front of the reader in the same way as you do when you enter the building.
Error message
If you try to scan the key tag on your apartment door without having used the key tag on an online reader at the building's entrance door within 72 hours, the lock cylinder will flash red. Scan the key tag on an online reader and try again. The lock cylinder will light up green when it has been updated against the system and verified authorized access.
If the lock cylinder lights up in other colors than red and green, we ask that you inform the landlord as soon as possible.
You have been given a key tag for use at the address' waste containers. To open the waste container, hold the key fob in front of the reader. Other opening methods, if any, will be described on the display of the container.
Key to the fuse box (applicable for tenants in NB4)
Each apartment is equipped with a key that gives access to the fusebox outside the apartment. For alcove apartments, the fucebox is located in the wardrobes, while collectives have fuse boxes located in the communal living area.